Detailed Findings

Dig into the data from the 2014 AWR to see what the issues are and to identify the trends impacting employee benefits.

Study results reveal key trends

Browse below by company size, industry and locations.

Small company business trends

2014 Aflac WorkForces Report results for benefits decision-makers and employees from companies with three-99 employees.

As part of the fourth annual Aflac WorkForces Report, 596 benefits decision-makers at small companies1 and 1,467 employees at small companies shared their opinions on a variety of workplace-benefits topics.

Small business snapshot:

Small companies are less likely than medium or large companies to say they feel extremely or very prepared to address changes to the health care system in 2014.

The most common benefits communication channel for small businesses is face to face, while medium and large companies choose email.

Small businesses were less likely than large and medium companies to say they offered smaller raises in 2013.

Just 23 percent of employees at small companies are extremely satisfied in their jobs, a higher percentage than those at medium and large companies.

When compared to their counterparts at medium and large companies, more employees at small businesses (70 percent) say they wouldn’t be able to adjust to the large financial costs associated with serious illness or injury.

Employees at small companies are more likely than those at medium and large companies to have less than $1,000 to pay for unexpected out-of-pocket medical expenses.

Just 18 percent of small companies offer voluntary insurance to their employees, yet 50 percent of employees at small companies who don’t have access to voluntary insurance benefits say they’d be likely to purchase such benefits if they were offered by their employers.

Coverage underwritten by American Family Life Assurance Company of Columbus. Group coverage underwritten by Continental American Insurance Company, which is not licensed to solicit business in Guam, Puerto Rico, or the Virgin Islands. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. For individual coverage in New York or coverage for groups sitused in New York, coverage is underwritten by American Family Life Assurance Company of New York.
Aflac processes most claims in about four days, and online claims received by 3pm ET in an average of one day. This does not include mail time. Online claim process is available for accident, sickness, cancer, and wellness type claims. Processing time is based on business days after all required documentation is received. Aflac Individual Company Statistic, October 2013.
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